At spinh, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a spinh player in the Philippines.
Summary: spinh collects personal data to operate your account, process payments, comply with Philippine law, and keep the platform secure. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting [email protected].
spinh ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all players who use the spinh Platform. This Privacy Policy applies to all personal information collected through the spinh website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform").
This Policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It also reflects our obligations under applicable PAGCOR regulations regarding player data management and anti-money laundering compliance.
By registering an account with spinh or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the spinh Platform.
spinh collects the following categories of personal data from players:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Yes — KYC requirement |
| Contact Data | Email address, mobile number, residential address | Yes — account registration |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Yes — deposits and withdrawals |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Yes — platform operation |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Yes — security and fraud prevention |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact us |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS notifications | Optional |
spinh does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, responsible gaming assessments).
spinh collects personal data through the following means:
spinh uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, spinh processes your personal data on the following legal bases:
spinh does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
All third-party service providers who receive your personal data are contractually required to process it only for the specified purpose and to maintain appropriate security standards.
spinh retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:
After the applicable retention period, personal data is securely deleted or anonymized in accordance with our data destruction procedures.
spinh implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, spinh will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
spinh uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:
spinh does not use third-party advertising cookies or share cookie data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect Platform functionality.
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by spinh:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. Some requests may be subject to identity verification before we can process them.
Age Requirement: The spinh Platform is strictly for persons aged 21 years and above. spinh does not knowingly collect personal data from individuals under the age of 21. If we discover that a minor has registered an account, we will immediately close the account and delete all associated personal data.
spinh employs age verification procedures during account registration and KYC review to confirm that all players meet the minimum age requirement. If you believe a minor has accessed the spinh Platform using your account or credentials, please contact us immediately at [email protected] so we can take appropriate action.
It is the account holder's responsibility to ensure that no person under the age of 21 has access to their spinh account, login credentials, or any device on which the spinh Platform is installed or accessible.
spinh primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where a game software provider or technical infrastructure partner operates internationally.
Where such transfers occur, spinh ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. This may include contractual data protection clauses, adequacy assessments, or other approved transfer mechanisms recognized by the National Privacy Commission.
spinh will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a valid legal basis for the transfer.
spinh reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the spinh Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how spinh protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way spinh handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
We are committed to resolving all privacy-related inquiries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Our customer support team is available 24/7 in English and Filipino to assist with any privacy-related concerns you may have as a spinh player.
Privacy and security are built into every layer of the spinh Platform.
Every connection to spinh is secured with bank-grade 256-bit SSL encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
spinh's Know Your Customer process protects you from identity theft and unauthorized account access. We verify every player's identity before processing withdrawals.
spinh never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used only to operate your account and comply with Philippine law.
Our data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012. Filipino players can trust that spinh meets the highest local data protection standards.
Access, correct, or request deletion of your personal data at any time. spinh's support team processes all data rights requests within 30 days — no runaround, no delays.
Don't want promotional emails or SMS? Opt out anytime from your account settings or by contacting support. spinh respects your communication preferences immediately.
Your privacy is protected, your data is secure, and your rights are respected. Join hundreds of thousands of Filipino players who trust spinh for a safe, fair, and transparent gaming experience.